1C-Bitrix

«1C-Bitrix» is a russian technology company that provides professional systems for managing web projects (corporate websites and online stores) and a digital platform for business management — Bitrix24.

Bitrix24 is a comprehensive cloud and on-premise platform for managing company operations, bringing together CRM, communication tools, task and project management, a contact center, HR processes, and analytics. The solution enables organizations to optimize internal workflows, increase operational transparency, and ensure seamless interaction between employees and clients.

Key capabilities of Bitrix24:

CRM and Sales

• End-to-end customer lifecycle management
• Deal, lead, and sales pipeline management
• Business process automation
• Analytics and forecasting tools

Communication and Collaboration

• Corporate chat and video calls
• Groups and workspaces for teams
• Document storage and real-time collaboration

Tasks and Projects

• Task planning, assignment, and control
• Kanban boards and Gantt charts
• Project management at any scale

Contact Center

• Integrations with telephony, messengers, and social networks
• Customer support through a single interface
• Scripts and automated communication workflows

HR Tools

• Worktime management
• Internal company portal
• Onboarding and HR process automation

Advantages of Bitrix24 for Business:

• Unified ecosystem for all departments
• Fast implementation and easy scalability
• Flexible customization to match company-specific requirements
• Extensive integrations with external services and advanced APIs
• Deployment options in the cloud or on a private server

MONT TECH is an authorized distributor of 1C-Bitrix solutions in Armenia.

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